1. What we sell
| Product | What you get |
|---|---|
| AI युग Interactive eBook — Special Diwali Issue 2026 | Digital access only, in the Android app and on app.aiyugdiwali.com. No physical goods. |
| AI युग T-shirt (optional add-on, when offered) | A printed T-shirt delivered to your address in India. |
The current price is shown on the booking page at www.aiyugdiwali.com. The issue will be published on 7 November 2026; payments before that date are advance bookings.
2. Full refund if the issue is not published
If the issue is not published for any reason, we refund 100% of the amount paid. You do not need to ask — we start the refund ourselves within 15 working days.
3. When you are entitled to a refund
- Before publication (up to 7 November 2026): full refund on request, no reason required.
- After publication, if you have not yet signed in: full refund on request, as long as the digital issue has not been opened.
- Payment deducted but no access received: if your account details did not reach you within 48 hours of payment, write to us — we either activate your access or refund in full.
- Duplicate payment: any second payment for the same booking is refunded in full.
- T-shirt damaged, wrong size or wrong design: report within 7 days of delivery with a photo; we replace it, or refund the T-shirt amount if stock is unavailable.
4. When a refund is not given
- After you have signed in and opened the digital issue — digital content cannot be returned once accessed.
- If the complaint about a T-shirt is made more than 7 days after delivery.
- If the account username or password has been shared, or the content has been copied or redistributed.
- Because the reader did not like the content — that is a matter of taste.
5. How to request a refund
- Email contact@intrepidians.com or WhatsApp +91 93231 17704 with your Razorpay Payment ID (on your receipt), the email used for booking, and the reason.
- We reply within 2 working days.
- Approved refunds are initiated within 5–7 working days.
6. How the money comes back
Refunds go back to the original payment method through Razorpay — to the same card, UPI account, wallet or bank account used to pay. After we initiate the refund, your bank usually credits it within 5–10 working days; that part depends on the bank.
7. Unresolved complaints
If you are not satisfied with our reply, write to us again and we will review it within 7 working days. You may also approach the National Consumer Helpline — 1915 or consumerhelpline.gov.in — under the Consumer Protection Act, 2019.
Contact for refunds and cancellations
Intrepidians (publisher of AI युग — Special Diwali Issue 2026)
C001, The Panvelkar Royal Square, Opp. Tulsi Vihar, Next to Ghorpade Maidan, Hendre Pada,
Badlapur (West), Thane, Maharashtra, India
Email: contact@intrepidians.com
WhatsApp: +91 93231 17704 · +91 98692 81034 · +91 91367 81034
Website: www.aiyugdiwali.com
Hours: Monday to Saturday, 10 am to 7 pm IST